A professional security guard agency works towards bringing significant value to your organization by providing high quality security services and dedicated, professional security guards. When you choose the right agency, they protect your assets and reduce your liability in various ways that are unparalleled to services offered by others. If you get hands on the wrong one, it may harm you more than good.
So, today, we will discuss mistakes that most businesses make while hiring a security guard agency.
Considering an Agency That Tells You What to Do Rather Than Focusing on Your Needs:
A good security guard agency knows that it should provide some suggestions to its clients and command suspects. However, most agencies try to tell their clients what to do and don’t give importance to what is crucial to their clients and never ask for their opinions.
While your hired team of security guards should provide professional support, it must be able to still mold according to your business’ needs. So, you should consider a professional security guard agency that understands the impact its services have on your business and is able to invade possibilities of failure.
Selecting an Agency Whose Main Concern Is Not “Prevention”:
While a security guard is trained to handle altercations, prevention should be the primary focus. Thus, when you interview a security agency, ask if they have a reliable prevention plan or technique.
Security guards should be able to assess the situations, react to breaches, and suggest new frameworks to prevent crime in the future. If it doesn’t have a plan and professionals who can provide ideas to deter crime in advance, know that you are making a mistake.
Choosing a Guard Agency That Doesn’t Offer a 24-Hour Service Hotline:
Many businesses rely on voicemails after work hours. So, if you have an emergency, you will be calling, leaving messages, and hoping for a call back which may not be answered until it becomes too late at all.
You should test by calling the security agencies that claim to provide 24-hour service to know who answers the call and if you leave a message, how long it takes them to return the call. Pick the agency that meets this standard and the call is answered by the supervisor.
Hiring an Agency That Doesn’t Have Different Uniform Options:
This is often overlooked by businesses due to lack of knowledge. But, this must be under your consideration. Not all security agencies offer uniform options. So, ask if their security guards can dress in a uniform that fits your environment, if they wear police-style uniforms and what about polo shirts, a suit and a tie or even plain clothes.
The security guards should be, usually, in a professional uniform and that should be selected keeping your business site and the environment in the mind. A uniform guard team can greatly impact the effectiveness of security.
So, make sure that you avoid these mistakes that most businesses make and regret later. Hire a professional security guard agency only after a thorough inspection and interview.