WHAT ARE THE BEST PRACTICES FOR CALL CENTER BPO SECURITY?
These days, BPO call centers operate in an extremely competitive world. These BPO’s manage sophisticated and complex technology systems and they are meeting customer demand for better security. While Cyber Attacks may interrupt operations, resulting in massive profit losses and higher expenditures, In the Philippines it is customary to employ modern Security Guard teams and a proper CCTV and Door Access system to help protect the company from theft, loss and potential dangers.
There are certain risks that owners and operators should be aware of.
Not all CCTV and Security companies follow international best practices.
This may result in severe to catastrophic losses for the company if not properly followed.
Here are some bullet point steps to follow:
1) Set up measures for physical security. (DACS, Alarm, CCTV) etc.
2) Improve internal security. Guard roving, software systems
3) Conduct regular penetration tests for Cyber Security
To learn more about protecting your building, office or facility you can reach me in Taguig Philippines at 09275582554 – (02)219-6737
Email me at – info@ProvizionPH.com